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API integration: how the store and the logistics operator connect

An API integration is the automatic connection between the seller's system (marketplace, store or ERP) and the logistics operator's system, so orders, labels and statuses flow with no manual loading.

Without integration, the seller exports orders, loads them into another system, prints labels and copies tracking numbers by hand. With integration, each sale creates the shipping order, the label goes back to the store and the parcel status updates on its own.

The most common integrations are ready-made connectors with the big marketplaces and a REST API for custom systems. EDI is used with large companies that have established processes.

Shipping with MailAmericas

How API integration works in our operation

MailAmericas offers connectors with MercadoLibre, Amazon, Walmart, Shopify and TiendaNube, plus a documented REST API for custom integrations. The technical credential (API key) is configured by MailAmericas when the account is activated: the seller never handles credentials.

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Frequently asked question

My sales channel is not on the connector list. What do I do?

An API integration is evaluated. The commercial team coordinates the scope with the technical team.

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