1. DATA CONTROLLER

MailAmericas is responsible for the processing of personal data in accordance with the applicable regulations in each jurisdiction in which it operates.

2. PERSONAL DATA COLLECTED

MailAmericas may collect the following categories of personal data: a) Identification and contact data: ● First and last name ● Email address ● Phone number ● Postal address ● Data associated with shipments (sender and recipient) b) Operational and transactional data: ● Tracking number ● Information related to shipments, orders, routes, and deliveries ● History of services used c) Technical and browsing data: ● IP address ● Device type, browser, and operating system ● Date and time of access ● Sections visited and interaction with the Site d) Data provided by third parties: information supplied by logistics operators, carriers, customs agents, e-commerce platforms, or business partners when necessary for the provision of the service.

3. PURPOSES OF PROCESSING

Personal data may be processed for the following purposes: ● Managing and executing logistics and international transportation services. ● Processing shipments, tracking, and managing deliveries. ● Responding to User inquiries, claims, or requests. ● Sending notifications related to shipment status or operational incidents. ● Complying with legal, regulatory, tax, and customs obligations. ● Improving operational processes, Site security, and browsing experience. ● Preventing fraud, misuse, or unauthorized access.

4. LEGAL BASIS FOR PROCESSING

The processing of personal data is based, as applicable, on: ● The execution of a contract or commercial relationship. ● The User's consent when required. ● Compliance with legal obligations. ● The legitimate interest of MailAmericas in ensuring the security, continuity, and improvement of its services.

5. DATA SHARING

MailAmericas may share personal data only when necessary for the fulfillment of the stated purposes, including: ● Technology and infrastructure providers. ● Logistics operators, carriers, and customs agents. ● Affiliated or related companies within the same corporate group. ● Administrative, judicial, or regulatory authorities when there is a legal obligation. MailAmericas does not market or sell User personal data to third parties. When the User provides personal data of third parties (including recipients or senders), they declare that they have the corresponding authorization or legal basis for its communication to MailAmericas and guarantee that such information is accurate and up to date. In certain services, MailAmericas may act as a data processor on behalf of corporate clients, in accordance with applicable contractual agreements.

6. INTERNATIONAL TRANSFERS

Given the international nature of the logistics services provided, personal data may be transferred to other countries. In such cases, MailAmericas will implement reasonable measures and adequate safeguards in accordance with applicable regulations to protect personal information.

7. INFORMATION SECURITY

MailAmericas adopts reasonable technical, organizational, and administrative measures to protect personal data against unauthorized access, loss, alteration, or disclosure. However, no electronic transmission or storage system guarantees absolute security.

8. DATA RETENTION

Personal data will be retained for the time necessary to fulfill the described purposes and/or for the periods required by applicable regulations. Once that period has ended, the data will be securely deleted or anonymized.

9. USER RIGHTS

The User may exercise the rights recognized by applicable regulations, including: ● Right of access ● Right of rectification ● Right of update ● Right of deletion ● Right of objection ● Right to restriction of processing ● Right to data portability The exercise of these rights may be carried out through the contact channels provided on the Site.

10. DATA OF MINORS

The Site and the services offered by MailAmericas are not directed at minors. MailAmericas does not deliberately collect personal data from minors without the prior, express, and verifiable consent of the person exercising parental authority or legal representation, when required by applicable regulations. If it is detected that personal data of a minor has been collected without proper legal authorization, MailAmericas will take reasonable measures to delete such information as soon as possible.

11. COOKIES AND SIMILAR TECHNOLOGIES

The Site may use cookies and similar technologies to ensure its operation, analyze usage, and improve the User experience. The User may configure their browser to reject or delete cookies, which may affect certain functionalities of the Site.

12. MODIFICATIONS

MailAmericas may update this Privacy Policy at any time. The current version will be the one published on the Site with its corresponding update date.